Terms of Service
Last Updated: May 27, 2026
[Governing Language Disclaimer] This English translation is provided solely for the convenience of the user. In the event of any conflict, ambiguity, or discrepancy between this English version and the original Korean version, the Korean version shall absolutely prevail and govern.
Article 1 (Purpose and Company's Legal Status)
The purpose of these Terms of Service is to stipulate the rights, obligations, and responsibilities of the "Company" and the "User" in using the services provided by the IT matchmaking platform (hereinafter referred to as the "Platform") operated by Gradutor (Business Registration No.: 385-14-02696, hereinafter referred to as the "Company"). ※ [IMPORTANT] The "Company" is strictly a "Mail-Order Broker" (통신판매중개자) under the Act on the Consumer Protection in Electronic Commerce, Etc., and is not a direct party to the transaction. The "Company" bears no legal responsibility whatsoever for the content, quality, or outcome of the educational services provided by the Tutor.
Article 2 (Definitions)
"User" refers to the "Parent/Student (Demand)" and "Tutor (Supply)" who receive services provided by the Platform.
"Tutor" refers to an Independent Contractor who provides educational services to Parents after passing the Platform's verification process. Tutors are not employees of the "Company" and determine their working hours and client acceptance at their own discretion.
"Verified Badge" means the "Company" has confirmed that the documents submitted by the Tutor (ID, transcripts) visually match the mobile identity verification (API) data provided at sign-up. It does not guarantee the impossibility of sophisticated forgery, nor does it guarantee the Tutor's character or pedagogical success.
Article 3 (No Guarantee of Academic Results)
The services, badges, and marketing materials provided by the "Company" and Tutors do not absolutely guarantee the attainment of specific exam scores (e.g., IB 40+) or university admission. Actual academic performance varies solely based on the student's individual effort. The "Company" is entirely indemnified against any academic or financial damages caused by a drop in grades.
Article 4 (Registration and Fraudulent Acts by Minors)
As a rule, Platform services must be registered and paid for by an adult (Parent) aged 19 or older.
(Prohibition of Fraud by Minors) Pursuant to Article 17 of the Civil Act, if a minor under the age of 19 uses a parent's credit card, KakaoPay, or mobile authentication (Mobile Auth) without the explicit consent of the legal representative, it is legally deemed a "fraudulent act to induce the belief of legal capacity" or "fraudulent act to induce the belief of consent." In such cases, the minor and the legal representative cannot cancel the payment or the contract.
Article 5 (Legal Obligations and Tax Responsibilities of Tutors)
(Compliance with the Hakwon Act) The "Company" is not an unregistered online academy; it is a simple IT broker. The Tutor holds the sole legal obligation to register as a "Private Tutor" (개인과외교습자) with their local Office of Education under the Hakwon Act. Any administrative or criminal liabilities arising from the failure to register lie entirely with the Tutor.
(Tax Responsibility) The obligation to report and pay all taxes, including Comprehensive Income Tax (due in May) on the settlement funds paid to the Tutor via the "Company's" escrow system, rests solely with the Tutor (Independent Contractor).
Article 6 (Payment and Escrow Indemnification)
Paid funds are held securely for 24 hours after the class is completed before being settled to the Tutor.
This escrow and payment gateway (PG) service is processed through PortOne Co., Ltd. and its affiliated financial institutions. The "Company" is not an Electronic Financial Business Operator under the Electronic Financial Transactions Act and is not liable for payment delays or damages caused by external network failures, hacking, or telecom errors, provided there is no intentional misconduct or gross negligence by the "Company."
Article 7 (Refund Policy and Ban on Direct Transactions)
(Refund Policy) Regulations regarding payment cancellations, statutory 7-day withdrawal rights, 24-hour escrow finalization, and refunds for the Verification Badge fee are governed by the separate [Refund & Escrow Policy] posted at the bottom of the Platform.
(Ban on Direct Transactions & Penalties) It is strictly prohibited for Parents and Tutors to attempt or induce direct off-platform payments (e.g., personal bank transfers) to evade the "Company's" commission. Upon detection of such direct transactions, the "Company" may permanently suspend both accounts without prior notice, and any funds currently held in escrow will be fully forfeited as a penalty for breach of contract and damages.
Article 8 (Child Protection and Content Moderation)
(Video Call Indemnification) The "Company" does not directly host, monitor, or record the video classes (Zoom, Google Meet, etc.) between the Tutor and the Student. All civil and criminal liabilities for criminal acts such as sexual harassment, verbal abuse, or violations of the Youth Protection Act occurring during the class lie solely with the perpetrator. However, the "Company" will actively cooperate with law enforcement and immediately issue permanent account bans.
(Copyright Safe Harbor) Sharing pirated textbooks or copyrighted IB past papers via the Platform's upload features is prohibited. The User who uploads the files bears 100% liability for copyright infringement.
(Defamation and Takedowns) The "Company" reserves the unilateral right to delete or blind-process any reviews or posts written on a Tutor's profile without prior notice if they are deemed to be clear false information, severe defamation (violation of the Information and Communications Network Act), insult, or obstruction of the Platform's business.
Article 9 (Jurisdiction and Governing Law)
Lawsuits regarding disputes arising between the "Company" and a "User" shall be under the exclusive jurisdiction of the Suwon District Court, and the laws of the Republic of Korea shall apply.
